Shipping Policy
At Trusty Buys, we aim to make your shopping experience as seamless as possible. Below, you’ll find details about our shipping and delivery process, so you know exactly what to expect when ordering from us.
Shipping Destinations
- We ship to most countries worldwide.
- Unfortunately, we cannot ship to restricted regions or P.O. boxes in certain locations.
Processing Times
- Orders are typically processed and dispatched within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will begin processing the next business day.
Shipping Methods and Costs
- Standard Shipping: Delivery within 5–10 business days.
- Express Shipping: Delivery within 2–5 business days. (Additional fees apply.)
- Shipping costs vary based on the shipping method selected, destination, and the weight of your order. Final costs will be calculated at checkout.
Delivery Times
- Estimated delivery times are provided at checkout based on your location and chosen shipping method.
- Please note that delivery times may be affected by factors such as customs processing, weather, or carrier delays.
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can use the tracking number to monitor your shipment in real time.
Customs, Duties, and Taxes
- International orders may be subject to customs duties, taxes, or import fees.
- These charges are the responsibility of the buyer and are not included in the product or shipping costs.
Shipping Restrictions
- For security and logistical reasons, we may be unable to ship certain items to specific locations.
- Restricted items will be clearly noted on their respective product pages.
Lost or Damaged Shipments
- If your order is lost or arrives damaged, please contact us immediately at hello@trustybuys.com.
- We will work with the carrier to resolve the issue and may provide a replacement or refund.
Military and APO/FPO Addresses
- We are proud to support our service members and ship to military addresses (APO/FPO).
- Delivery to these locations may take longer due to military postal operations.
Need Help?
For questions or concerns about your order, feel free to reach out:
- Email: hello@trustybuys.com
- Click Live Chat Icon
- Hours of Operation: Monday–Friday, 9 AM–5 PM (US Eastern Time)
